Supplier quality expectations
The Quality function at LINAK® is a global organisation divided into 3. The different teams are responsible for the following tasks:
Supplier Quality Management (LINAK A/S)
- Quality Contract for local & global Suppliers
- Supplier evaluation system
- Supplier Approval of local & global Suppliers
- Supplier quality improvement activities
- Supplier System & PPAP/process Audits
- Global Supplier Quality policies and procedures
Product Line Quality Teams (LINAK A/S)
- Supplier quality improvement activities
- PPAP/process Audits
- Non-conformity handling & registration
- Incoming inspection
Factory Quality Teams (LINAK US, China, Thailand & Slovakia)
- Quality Contract for local & global Suppliers
- Supplier evaluation
- Supplier Approval of local & global Suppliers
- Supplier quality improvement activities
- Supplier System & Audits
- Non-conformity handling & registration
- Incoming inspection
If you are unsure about which LINAK Quality employee you should contact, then get in touch with the person who bought the parts; they will always be able to provide the contact information of the responsible LINAK Quality employee.
Supplier Quality Contract
All suppliers/companies doing or wanting to do business with LINAK are expected to comply with the guidelines stated in the supplier quality manual. This contract will act as a guide to how LINAK does business with suppliers, such as assessment, evaluation, qualification, basic demands, and how these relationships are managed.
PPAP requirement
The Production Part Approval Process (PPAP) is a quality control process used at LINAK. The PPAP is performed to assure that a supplier can manufacture a product to meet the design specifications and can consistently manufacture the product at the required production rate. A wide range of documents are prepared during the PPAP and are then gathered in a PPAP package.
Supplier changes request
If the supplier makes any changes to production, place of production, sub-supplier etc. that could affect form, fit and/or function, then the supplier must complete a supplier change request template. Upon completion, the supplier must send the request by e-mail to the person in charge of the product at LINAK. If you are unsure about who the product manager is, please contact the LINAK parts buyer.
SCAR - 8D Report
When critical or extensive non-conformities are detected, LINAK prepares a Non-conformity Report. The supplier must therefore prepare a Supplier Corrective Action Report (SCAR) based on the 8D problem-solving principals, to include the reason(s) for the deviation(s) and the actions launched to avoid recurrences.
